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Job vacancy - TNEM Application Support Specialist


Job Title: Application Support Specialist
Hours: 37 hours per week
£24,000 - £30,000 per annum depending on experience
Responsible to:
TNEM Project Manager

Job Purpose:
The post-holder will be part of a team of three responding to and implementing development requests from TNEM venues. They will be experienced in using SSRS, Infomaker and Sql suite to both customise and create reports and stored procedures, and will work on projects to enable TNEM venues to maximise their use of the Tessitura application in line with their business needs.

Ticketing Network East Midlands (TNEM) is run on behalf of a consortium of four of the leading arts organisations in Nottingham (Theatre Royal & Royal Concert Hall, Nottingham Playhouse, Lakeside Arts Centre, Dance4), to manage its ticketing & customer relationship management system from Tessitura Networks.

The system aims to significantly increase the sales, marketing and personal-giving capacity of the non-profit cultural sector across Nottingham initially, with the potential for this to expand into other areas of the East Midlands as more consortium members are introduced. The Application Support Specialist will work with the Project Manager and Database Systems Administrator to support the consortium with its utilisation of the Tessitura Networks software within each organisation.

Please apply in the first instance by sending a copy of your CV, including two referees and your current salary level, and a covering letter outlining how you meet each of the criteria set out in the Person Specification to meet the deadline of 5pm on Tuesday 22nd April 2014 either by e-mail to or by post to:

Annie Scally
Project Manager
Royal Concert Hall
Theatre Square
Nottingham, NG1 5ND

Interviews will be held in the week of 5th May 2014 in Nottingham

pdf icon TNEM Application Support Specialist Job Description [7kb]
pdf icon TNEM Application Support Specialist Person Specification [5kb]