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Ramps & Facilities

Drop Off and Pick Up Point

The lay-by, located outside the Royal Concert Hall's main entrance on South Sherwood Street, can be used for the arrival and collection of customers. Please note that parking in the lay-by is not permitted. Download the  pdf icon Royal Zone Parking Map [425kb] for more details about parking near the venue.

Level Access Into the Building

There is level access to the Theatre Royal via the stalls bar entrance on South Sherwood Street, opposite the main entrance to the Royal Concert Hall. From South Sherwood Street there is level access into the Royal Concert Hall via the automated door on the far right of the main entrance.


Ramped access to the Theatre Royal is to the far left of the portico entrance. These doors are automated. During performances, ramped access to the Royal Concert Hall is available from Burton Street.

Lift Facilities

There is a lift in the Royal Concert Hall that services all levels. In the Theatre Royal we currently have no lift.


In the Theatre Royal, we would advise customers with impaired mobility to book in the stalls. There are flights of stairs to reach all upper levels. All levels of the Royal Concert Hall are accessible by lift. There are a small number of stairs to reach some seating on Tier 1 and Tier 2.

Toilet Facilities

Both the Theatre Royal and Royal Concert Hall have adapted toilets available for customers with disabilities.

Wheelchair Positions

Wheelchair spaces are located in the Stalls of the Theatre Royal auditorium and in the Stalls and Tier 1 in the Royal Concert Hall. To view seating plans for both venues click here.
Scooters and large size wheelchairs may require the allocation of two standard size wheelchair spaces. Please advise us of your needs at the time of booking.

Wheelchair Transfers and Walkers

Our staff will look after your walker or wheelchair once you have transferred to your seat.

Assistance Dogs

Assistance Dogs are welcome in both the Theatre Royal and Royal Concert Hall. You can take your dog into the auditorium or you can use our dog sitting service. Bowls of water are available if required. Please advise us of your needs at the time of booking.